FAQ

What is the difference between charcoal and wood incense sticks?

Wood incense are the standard incense everyone is used to. They do have a slight woody scent when burning. 

Charcoal incense (do not confuse these with the charcoal for the grill as they are something different) are made from activated charcoal and scented with fragrance. These burn more mellow and do not add an additional scent while burning, which is why they are becoming extremely popular.  

What are your shipping rates and process times?

Our shipping rates are set by the USPS for both first class mail and priority and are determined by the final weight of your order. We also offer free standard shipping to a US address on orders $35 or more. 

Our items are all made to order, so timeframes can be as little as a few days or up to 2 weeks during busy times, such as the holiday season.